Effective Date: August 22, 2025
Terms & Conditions
Welcome to zeno (referred to as “we”, “our”, or “us”). By accessing or using our website (www.zenohub.in) and placing an order, you agree to the following Terms & Conditions. Please read them carefully.
1. Use of Our Website
By using this website, you confirm that:
- You are at least 18 years of age or using the website under the supervision of a parent/guardian.
- All information provided by you (name, address, payment info, etc.) is accurate and current.
- You will not use the website for any unlawful or prohibited activity.
2. Products & Availability
We strive to ensure all items listed are available and accurately described, but:
- Product availability may change without notice.
- We reserve the right to discontinue or limit the quantities of any product.
- Images are for illustrative purposes and may differ slightly due to lighting or device displays.
3. Pricing & Payments
- All prices are listed in INR (₹) and include applicable taxes.
- We offer multiple payment methods including UPI, Debit/Credit Cards, Net Banking, and Cash on Delivery (COD) on select items.
- Prices may change without notice, but you will never be charged more than what is confirmed at checkout.
4. Shipping & Delivery
- We offer free shipping across India.
- COD is available only on selected items and may include a small service fee.
- Delivery times are estimated and may vary due to location, courier issues, or unforeseen delays. Read our full Shipping Policy.
5. Returns & Exchanges
Please review our Return & Refund Policy for detailed information on eligibility, timeframes, and process.
6. Order Cancellations
- Orders can be canceled before dispatch by contacting our support team.
- Once shipped, cancellations are no longer possible.
- Repeated order cancellations or COD refusals may result in account restrictions.
7. Intellectual Property
All content on the site – including logos, images, product descriptions, and designs – is the property of zeno and is protected by copyright and trademark laws. Unauthorized use is strictly prohibited.
8. Third-Party Links
Our site or Instagram pages may contain links to third-party websites. We are not responsible for their content or privacy practices.
9. Limitation of Liability
We are not liable for any indirect, incidental, or consequential damages resulting from:
- Use of our site or services
- Delays in delivery
- Product issues caused by misuse or unauthorized modifications
10. Changes to Terms
We may update these Terms & Conditions at any time. Changes will be posted on this page, and continued use of the site indicates your acceptance of the revised terms.
11. Contact Us
If you have any questions about these Terms, please contact us at:
Email: contact@zenohub.in
Instagram: @zeno_kicks_ , @zeno_fashins , @zeno_watches.co
By shopping with zeno, you agree to these Terms & Conditions and join us in building a trusted, street-style community.