Updated on : August 22, 2025
Shipping Policy
Welcome to zeno – your trusted source for street-style kicks, slides, watches, and more. We’re committed to delivering your orders safely and efficiently across India.
🚚 Shipping Across India – Always Free
We proudly offer free shipping on all orders across India – no hidden charges, no minimum order value.
Whether you’re ordering your first pair of kicks or stocking up on streetwear essentials, shipping is always on us.
⏱️ Delivery Time
- Processing Time: Orders are usually processed within 1–2 business days after payment confirmation.
- Delivery Time: Standard delivery across India takes 4–8 business days, depending on your location.
You’ll receive a tracking link via SMS or email once your order is dispatched.
💸 Cash on Delivery (COD)
- COD is available on select products only.
- A small service fee may apply to COD orders (if applicable, it will be shown at checkout).
- Customers will be notified during checkout if their item is COD eligible.
Note: Refusing COD orders without valid reason may result in keeping the COD advance amount you payed.
📦 Order Tracking
Once your order is shipped, you will receive a tracking link to monitor its status in real-time. If you don’t receive a tracking update within 72 hours of placing your order, please contact our support team.
❗ Delays & Exceptions
We do our best to deliver on time, but occasional delays may occur due to:
- High demand or restocks
- Remote locations
- Weather or courier-related issues
In such cases, we will keep you informed every step of the way.
📬 Need Help?
If you have any questions about your shipment or need help with tracking, feel free to reach out:
Email: contact@zenohub.in
Instagram: @zeno_kicks_ , @zeno_fashions , @zeno_watches.co